Pharmadose

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Privacy Policy

1. Introduction

Welcome to Pharmadose (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://pharmadose.co.uk/ (“Site”) or use our services.

By using our Site or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Data You Provide

We may collect personal information when you:

  • Register for an account

  • Submit prescriptions

  • Request services or support

  • Contact us via forms or email

Examples of personal data we collect:

  • Name

  • Email address

  • Phone number

  • Address

  • Date of birth

  • Medical information related to prescription services

2.2 Automatically Collected Data

When you visit the Site, we may automatically collect certain information, including:

  • IP address

  • Device type and browser

  • Pages visited and duration

  • Referral sources

  • Technical data (cookies, pixels)

This helps us improve your experience and the performance of the Site.

3. How We Use Your Data

We may use your personal information to:

  • Provide and administer services

  • Process prescription data

  • Communicate with you about your account or requests

  • Respond to support enquiries

  • Improve and personalise the Site

  • Comply with legal and regulatory obligations

We will only use your medication or health data to fulfil your request and in accordance with relevant healthcare regulations.

4. Sharing Your Information

We may share your personal data with:

  • Healthcare professionals and pharmacies (for prescriptions)

  • Service providers and contractors

  • Regulatory and government bodies

  • Legal authorities (as required by law)

We do not sell your personal information to third parties.

5. Legal Basis for Processing

Under UK data protection law (UK GDPR & Data Protection Act 2018), we rely on the following legal bases:

  • Your consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligation

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or damage.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Specific retention periods may vary by data type and regulatory requirement.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where permitted)

  • Restrict or object to processing

  • Portability of your data

  • Withdraw consent at any time

To exercise your rights, contact us at the details below.

9. Third-Party Links and Services

Our Site may contain links to third-party websites that are not controlled by us. We are not responsible for the content or privacy practices of those sites.

10. Children’s Privacy

Our services and Site are not intended for children under 16. We do not knowingly collect data from minors without consent.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

12. Contact Information

If you have questions or complaints about this Privacy Policy or how we process your personal data, please contact:

Pharmadose
Unit 14 Dodson Way, Fengate, Peterborough, PE1 5XJ, UK
📞 01733 555228
✉️ pharmadose@gmail.com
Website: https://pharmadose.co.uk